Absolutely. Omnivy specializes in designing and implementing Loyalty Programs that align with your business goals and customer needs. We begin by deeply understanding your ecosystem, including your business model, customer behavior, and competitive landscape. Our approach ensures that your loyalty program is not just effective but also innovative, engaging, and tailored to drive customer retention and satisfaction.

Omnivy leverages its extensive experience and proven methodology to implement the Open Loyalty Engine efficiently. We handle the entire process—from the business and architecture design to integration and deployment.

Our Integration Accelerator is a key differentiator, enabling us to speed up the implementation process by using pre-built integrations that minimize development time and reduce complexity. This means faster time-to-market, lower costs, and a more seamless experience for your customers.

A typical loyalty implementation project with Omnivy includes several key services:

• - Design & Planning: Understanding your business needs and defining the loyalty program’s strategic objectives.
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  - Loyalty Strategy: Developing a detailed loyalty program design, including customer segmentation, reward structures, and engagement strategies.
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  - Architecture Design: Crafting a scalable and flexible technology architecture, including integration with existing systems like POS, ERP, and Marketing Automation.
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  - Implementation: Full technical delivery, including configuration, integration, and testing of the Open Loyalty engine.
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  - Custom Development (optional): Creating custom features, mobile apps and other custom components to maximize the loyalty program's effectiveness. We understand that every business has unique needs, and the flexibility of the Open Loyalty engine allows us to build and integrate custom features that align perfectly with your specific requirements.
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  - Solution Activation: Final deployment, onboarding, training, and go-live support to ensure the program runs smoothly from day one.

Choosing Omnivy brings several unique benefits:

• - Speed and Efficiency: Our Integration Accelerator dramatically reduces the time and cost of implementation by leveraging pre-built integrations and best practices.
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  - Expertise and Customization: We provide deep expertise in loyalty programs and the Open Loyalty engine, ensuring a solution that is tailored to your specific needs and goals.
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  - Comprehensive Service: From strategy to execution, we manage the entire process, reducing the burden on your internal teams and ensuring a seamless implementation.
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  - Future-Proofing: We design your loyalty program with scalability in mind, ensuring that it can grow and evolve with your business.

Omnivy reduces costs and time primarily through our Integration Accelerator, which streamlines the integration of the Open Loyalty engine with your existing systems. By using pre-built integrations and established methodologies, we can significantly cut down on development time and avoid common pitfalls, leading to faster delivery and lower overall costs. Additionally, our expertise in loyalty programs means that we can avoid unnecessary customization, focusing instead on delivering a solution that meets your needs efficiently.

Integrating Open Loyalty with your existing systems and tools is essential for ensuring that your Loyalty Program operates seamlessly. Omnivy optimizes this process with our Integration Accelerator, which is designed to streamline and speed up the integration process. Here's how we do it:

• - Design & Planning: Understanding your business needs and defining the loyalty program’s strategic objectives.
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  - Comprehensive Integration Planning: We start by understanding your current technology stack, including POS systems, e-commerce platforms, mobile apps, websites, kiosks, and MarTech tools such as analytics platforms, Marketing Automation systems (MA systems), Customer Data Platforms (CDPs), and AI solutions. This helps us to design an integration strategy that aligns with your business processes and customer journey.
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  - Pre-Built Integrations: Our Integration Accelerator comes with a suite of pre-built connectors for MarTech systems and platforms. This reduces the time and complexity of linking Open Loyalty with your transactional and marketing systems, allowing for faster deployment.
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  - Custom Integration Development: For any systems or tools that require a more tailored approach, Omnivy’s team of experts will develop custom integrations. This ensures that Open Loyalty can seamlessly communicate with all your touchpoints and MarTech tools, enabling real-time data exchange and consistent customer experiences across channels.
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  - API-Driven Connectivity: Open Loyalty is built with robust APIs that facilitate easy integration with various external systems. Omnivy leverages these APIs to connect your loyalty program with POS systems, e-commerce platforms, mobile apps, websites, and more, ensuring that loyalty transactions are processed accurately and promptly.
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  - Data Synchronization and Analytics: We set up data synchronization between Open Loyalty and your analytics tools, CDP, and AI systems. This ensures that customer behavior and transaction data are continuously updated across all platforms, allowing you to make data-driven decisions and personalize customer experiences.
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  - Testing and Quality Assurance: Before going live, we conduct thorough testing to ensure that all integrations work seamlessly, data flows correctly between systems, and the customer experience is consistent and reliable across all touchpoints.
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  - Ongoing Support: Post-integration, Omnivy provides ongoing support and monitoring to ensure that all integrations remain stable and continue to perform optimally as your business grows and evolves.

The cost of implementing a loyalty program using the Open Loyalty Engine can vary depending on the complexity of your requirements, the level of customization needed, and the integration with your existing systems. Omnivy provides a tailored approach, ensuring that the solution is designed to meet your specific goals while optimizing cost-efficiency. We offer detailed cost assessments as part of our initial planning and strategy phases, allowing you to make informed decisions with a clear understanding of the investment required. For detailed pricing information tailored to your specific needs, please contact us for a personalized quote using the Contact form